FREQUENTLY ASKED QUESTIONS

Q. Do I have to sign a contract or debit card details for the wifi?

A. No payment or contract is required

Q. The product I want is not listed in your "qualifying products list" is it eligible for the promotion?

A. We can only offer the free gifts on the qualifying products

Q. How long will it take for me to receive access to the network?

A. We endeavour to provide you with your network access within 30 days.

Q. I have a question relating to my claim, who should I contact?

A. If you have any queries, please contact help@hpultimateconnectivity.com or phone 0845 415 4102 (local call rates apply, lines open Monday to Friday 9am to 5pm).